Australian Unity Case Study at Conference in Seattle
The Sixth Annual WinWriters Online Help Conference, held in Seattle from 8th to
11th of February 1998, attracted 900 people from all around the world. An impressive
array of speakers presented over 50 sessions in four different "streams", explaining
new technologies, techniques, and software tools.
Tony Self, Business Development Manager and founder of HyperWrite, was again one
of the speakers, presenting a Case Study of one of the first context-sensitive HTML
Help systems. The system, developed in Melbourne for Australian Unity, provides
online help for users of the Front Office system. HyperWrite also developed a software
application called HHTEST to assist in the testing of the context-sensitivity before
deployment.
HTML Help is a new technology from Microsoft, developed to replace the Windows Help
(WinHelp) environment with one based on HTML. HTML Help features compilation and
compression, an Application Programming Interface to Windows, author-defined indexing,
self-contained boolean text searching, and a dedicated viewer based on Internet
Explorer. HyperWrite was one of the first companies in the world to work with this
new technology.